/* ============================================================
   KILLARA SERVICES - SHARED STYLESHEET
   Single source of truth for all pages (customer + ops).

   TO CHANGE BRAND COLOURS OR FONTS: edit the :root block below.
   Every page uses these variables, so one change updates everything.
   ============================================================ */

  :root{
    --deep-purple:#3F2060; --purple:#63328B; --warm-purple:#903A95;
    --light-purple:#C6A5CD; --gold:#F9A638; --desert:#E77C5C;
    --white:#fff; --grey:#F3F1F2; --grey-2:#E7E3E9;
    --ink:#3F2060; --muted:#8A7C97;
    --font-h:'Gabarito',sans-serif; --font-b:'DM Sans',Arial,sans-serif;
    --r:18px;
  }
  *{box-sizing:border-box}
  body{margin:0;font-family:var(--font-b);color:var(--ink);background:var(--grey);line-height:1.5}
  h1,h2,h3,.h{font-family:var(--font-h);letter-spacing:.02em;font-weight:600;margin:0}
  .subheading{font-family:var(--font-b);text-transform: uppercase; font-weight:700;letter-spacing:.3em;font-size:11px;color:var(--purple);margin-bottom:10px;}
  button{font-family:var(--font-b);cursor:pointer;border:none}
  input,select,textarea{font-family:var(--font-b);font-size:14px}
  .info{ color:var(--muted);font-size:13px;margin:8px 0px 18px 0}
  .purple-link{ text-align:center;margin-top:14px; color:var(--purple);font-size:12px;font-weight:700; text-decoration: none; cursor: pointer;}
  a { color: var(--gold); text-decoration: none; }


  /* shell */
  .topbar{background:var(--deep-purple);color:#fff;padding:12px 18px;display:flex;align-items:center;gap:16px;flex-wrap:wrap;position:sticky;top:0;z-index:50}
  .brand{display:flex;align-items:center;gap:10px}
  .logo{width:34px;height:34px;border-radius:50% 50% 50% 12px;background:var(--gold);display:flex;align-items:center;justify-content:center;color:var(--deep-purple);font-family:var(--font-h);font-size:20px}
  .brand b{font-family:var(--font-h);font-size:20px;letter-spacing:.03em;font-weight:400}
  .brand span{font-size:10px;letter-spacing:.18em;text-transform:uppercase;color:var(--light-purple);display:block;margin-top:-3px}
  .proto-tag{margin-left:auto;font-size:10px;letter-spacing:.16em;text-transform:uppercase;background:rgba(255,255,255,.12);padding:5px 10px;border-radius:20px;color:var(--light-purple)}
  .views{display:flex;gap:6px;background:rgba(0,0,0,.18);padding:5px;border-radius:30px;flex-wrap:wrap}
  .views button{background:transparent;color:var(--light-purple);padding:7px 14px;border-radius:24px;font-size:12px;font-weight:700;letter-spacing:.04em}
  .views button.on{background:var(--gold);color:var(--deep-purple)}

  .stage{max-width:1080px;margin:0 auto;padding:26px 18px 70px;min-height:97vh}
  .hide{display:none!important}
  .panel-h .clear-btn{margin-left:auto;background:rgba(255,255,255,.16);color:#fff;font-weight:700;font-size:12px;letter-spacing:.04em;padding:8px 13px;border-radius:9px}
  .panel-h .clear-btn:hover{background:rgba(255,255,255,.28)}
  .note-dot{color:var(--gold);font-size:11px}

  /* customer app — real responsive mobile page (no phone mockup) */
  .app{width:100%;max-width:480px;margin:0 auto;min-height:100vh;display:flex;flex-direction:column;background:var(--white);box-shadow:0 0 50px rgba(63,32,96,.08)}
  .site-header{background:var(--deep-purple);color:#fff}
  .nav{display:flex;align-items:center;padding:16px 24px 0}
  .nav-home{display:inline-flex;align-items:center;cursor:pointer;text-decoration:none;border-radius:10px}
  .nav-home:focus-visible{outline:2px solid var(--gold);outline-offset:3px}
  .nav-logo{height:30px;width:auto;max-width:200px;object-fit:contain;display:block;margin-top:10px;}
  .nav .brand{display:flex;align-items:center;gap:10px}
  .phead{padding:18px 24px 26px}
  .phead .site{font-size:12px;color:var(--light-purple);letter-spacing:.1em;text-transform:uppercase}
  .phead h1,.phead h2{font-size:30px;margin:6px 0 2px;font-family:var(--font-h);font-weight:600}
  .phead .tag{font-size:13px;color:var(--gold);font-weight:700;margin-top:8px}
  .phead .tag:empty{display:none}
  .pbody{padding:22px 24px 30px;flex:1}
  .site-footer{background:var(--grey);border-top:1px solid var(--grey-2);padding:22px 24px;font-size:13px;color:var(--muted);text-align:center}
  .site-footer .ft-head{font-weight:400;color:var(--ink);margin-bottom:4px;font-size:14px}
  .site-footer a{color:var(--purple);text-decoration:none;font-weight:700;display:inline-block;margin:2px 8px}
  .site-footer a:hover{text-decoration:underline}
  .site-footer a.priv{font-weight:400}
  @media(min-width:520px){ body:has(.app){background:var(--grey)} .app{margin:24px auto;min-height:calc(100vh - 48px);border-radius:22px;overflow:hidden} }

  .cat{display:flex;align-items:center;gap:14px;width:100%;text-align:left;background:var(--white);border:1.5px solid var(--grey-2);border-radius:var(--r);padding:14px;margin-bottom:11px;transition:.15s}
  .cat:hover{border-color:var(--gold);transform:translateX(2px)}
  .cat .ico{width:44px;height:44px;border-radius:50% 50% 50% 12px;flex:0 0 auto;display:flex;align-items:center;justify-content:center;background:#FEF6EB}
  .cat .ico svg{width:23px;height:23px;stroke:var(--warm-purple);fill:none;stroke-width:1.7}
  .cat b{display:block;font-size:15px}
  .cat small{color:var(--muted);font-size:12px}
  .cat .arr{margin-left:auto;color:var(--light-purple);font-size:20px}
  .track-sec{margin-top:22px;border-top:1px solid var(--grey-2);padding-top:16px}
  .treq{display:flex;align-items:center;gap:12px;width:100%;text-align:left;background:var(--grey);border:none;border-radius:14px;padding:12px;margin-bottom:9px;transition:.15s}
  .treq:hover{background:var(--grey-2)}
  .treq .tref{font-weight:700;color:var(--purple);font-size:13px}
  .treq small{color:var(--muted);font-size:12px;display:block;margin-top:2px}
  .treq .pill{margin-left:auto;flex:0 0 auto}
  .tracker-cta{background:#FEF6EB;border-color:#FBBD6A;margin-top:8px}
  .tracker-cta:hover{border-color:var(--gold);transform:translateX(2px)}
  .tracker-cta .ico{background:#FBD79C}
  .tracker-cta .ico svg{stroke:var(--deep-purple)}

  /* sub-services as wrapping chips (not full-width blocks) */
  .subs{display:flex;flex-wrap:wrap;gap:9px;margin-bottom:8px}
  .sub-chip{background:var(--white);border:1.5px solid var(--grey-2);border-radius:14px;padding:11px 16px;font-size:14px;font-weight:700;color:var(--ink);transition:.15s}
  .sub-chip:hover{border-color:var(--gold)}
  .sub-chip.on{border-color:var(--warm-purple);background:#F5EEF7;color:var(--deep-purple)}

  .field{margin-bottom:13px}
  .field label{display:block;font-size:11px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--purple);margin-bottom:5px}
  .field input,.field select,.field textarea{width:100%;padding:11px 12px;border:1.5px solid var(--grey-2);border-radius:12px;background:var(--grey);color:var(--ink)}
  .field textarea{resize:vertical;min-height:64px}
  /* required-field error state: every missed field outlined at once */
  .field input.invalid,.field select.invalid,.field textarea.invalid{border-color:#D23B3B;background:#FCECEC}
  .form-err{color:#D23B3B;font-size:13px;font-weight:700;margin:0 0 10px}
  /* disabled (greyed-out) fields, e.g. date/time when Emergency is selected */
  .field input:disabled,.field select:disabled{opacity:.45;cursor:not-allowed;background:var(--grey-2)}
  .urg-note{font-size:12px;color:var(--muted);margin-top:7px}
  .urg-note:empty{display:none}
  /* building selector (page 2) */
  .bldg{display:flex;flex-wrap:wrap;gap:9px}
  .bld{flex:1;min-width:150px;background:var(--white);border:1.5px solid var(--grey-2);border-radius:14px;padding:14px;font-size:15px;font-weight:700;color:var(--ink);text-align:center;transition:.15s}
  .bld:hover{border-color:var(--gold)}
  .bld.on{border-color:var(--warm-purple);background:#F5EEF7;color:var(--deep-purple)}
  .urg{display:flex;gap:8px}
  .urg button{flex:1;padding:9px 4px;border-radius:12px;border:1.5px solid var(--grey-2);background:var(--white);font-size:12px;font-weight:700;color:var(--muted)}
  /* selected urgency colour-coded: standard=blue, priority=orange, emergency=red */
  .urg button.sel-Standard{border-color:#2D6CDF;background:#EAF1FD;color:#2D6CDF}
  .urg button.sel-Priority{border-color:#E8821E;background:#FDF1E3;color:#C26A12}
  .urg button.sel-Emergency{border-color:#D23B3B;background:#FCECEC;color:#D23B3B}

  .btn{display:block;width:100%;background:var(--gold);color:var(--deep-purple);padding:14px;border-radius:14px;font-size:14px;font-weight:700;letter-spacing:.04em;text-align:center}
  .btn:hover{background:#FBBD6A}
  .btn.ghost{background:transparent;color:var(--purple);border:1.5px solid var(--grey-2);margin-top:7px;}
  .back{background:none;color:var(--light-purple);font-size:13px;font-weight:700;padding:0 0 12px;display:flex;align-items:center;gap:6px}

  .conf{text-align:center;padding:14px 6px}
  .conf .tick{width:66px;height:66px;border-radius:50%;background:#FEF6EB;margin:6px auto 14px;display:flex;align-items:center;justify-content:center}
  .conf .tick svg{width:32px;height:32px;stroke:var(--gold);fill:none;stroke-width:2.4}
  .ref{font-family:var(--font-h);font-size:30px;color:var(--deep-purple);letter-spacing:.05em}
  .recap{background:var(--grey);border-radius:14px;padding:14px;text-align:left;margin:16px 0;font-size:13px}
  .recap div{display:flex;justify-content:space-between;gap:14px;padding:4px 0}
  .recap span{color:var(--muted);flex:0 0 auto}
  .recap b{text-align:right}

  /* timeline */
  .tl{position:relative;margin:18px 0 6px;padding-left:30px}
  .tl::before{content:"";position:absolute;left:9px;top:6px;bottom:6px;width:2px;background:var(--grey-2)}
  .step{position:relative;margin-bottom:18px}
  .step .dot{position:absolute;left:-30px;top:1px;width:20px;height:20px;border-radius:50%;background:var(--white);border:2px solid var(--grey-2)}
  .step.done .dot{background:var(--gold);border-color:var(--gold)}
  .step.now .dot{background:var(--white);border-color:var(--warm-purple);box-shadow:0 0 0 4px #F5EEF7}
  .step b{font-size:14px}
  .step small{display:block;color:var(--muted);font-size:12px}
  .step.todo b{color:var(--muted)}

  /* ops dashboard */
  .grid-kpi{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:22px}
  .kpi{background:var(--white);border-radius:var(--r);padding:16px 18px;border:1px solid var(--grey-2)}
  .kpi .n{font-family:var(--font-h);font-size:40px;line-height:1;color:var(--deep-purple)}
  .kpi .n.gold{color:var(--warm-purple)}
  .kpi .l{font-size:11px;letter-spacing:.1em;text-transform:uppercase;color:var(--muted);font-weight:700;margin-top:6px}

  .panel{background:var(--white);border-radius:var(--r);border:1px solid var(--grey-2);overflow:hidden}
  .panel-h{background:var(--deep-purple);color:#fff;padding:14px 18px;display:flex;align-items:center;gap:14px}
  .panel-h h3{font-size:18px}
  /* chart panels (reporting): no purple bar; heading styled like the KPI labels */
  .rep-grid-3 .panel-h{background:#fff;color:var(--ink);padding:16px 18px 0}
  .rep-grid-3 .panel-h h3{font-family:var(--font-b);font-size:11px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--muted)}
  .filters{margin-left:auto;display:flex;gap:7px}
  .filters button{background:rgba(255,255,255,.12);color:var(--light-purple);font-size:11px;font-weight:700;letter-spacing:.05em;padding:6px 11px;border-radius:18px;text-transform:uppercase}
  .filters button.on{background:var(--gold);color:var(--deep-purple)}
  table{width:100%;border-collapse:collapse;font-size:13px}
  thead th{text-align:left;font-size:10px;letter-spacing:.1em;text-transform:uppercase;color:var(--muted);padding:11px 14px;border-bottom:1px solid var(--grey-2)}
  tbody td{padding:12px 14px;border-bottom:1px solid var(--grey)}
  #opsRows { tr:hover{cursor:pointer; background:var(--grey)} }
  .ref-cell{font-weight:700;color:var(--purple)}
  .pill{display:inline-block;font-size:10px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;padding:4px 9px;border-radius:14px}
  .s-Received{background:#FDE9CD;color:#A86310}
  .s-Acknowledged{background:#E7E0EF;color:var(--purple)}
  .s-Scheduled{background:#D8CCE2;color:var(--deep-purple)}
  .s-Inprogress{background:#F9DED6;color:var(--desert)}
  .s-Complete{background:#DCEFD9;color:#3F7A35}
  .u-Emergency{color:#D23B3B;font-weight:700}
  .u-Priority{color:var(--warm-purple);font-weight:700}
  .u-Standard{color:var(--muted)}

  /* drawer */
  .scrim{position:fixed;inset:0;background:rgba(63,32,96,.4);z-index:90;display:flex;justify-content:flex-end}
  .drawer{width:420px;max-width:92vw;background:var(--white);height:100%;overflow:auto;padding:0}
  .drawer-h{background:var(--deep-purple);color:#fff;padding:20px}
  .drawer-h .ref{color:#fff;font-size:26px}
  .drawer-b{padding:20px}
  .dl{font-size:11px;letter-spacing:.1em;text-transform:uppercase;color:var(--muted);font-weight:700;margin:16px 0 4px}
  .dv{font-size:14px}
  .closeX{margin-left:auto;background:rgba(255,255,255,.15);color:#fff;width:30px;height:30px;border-radius:50%;font-size:16px}

  /* reporting */
  .rep-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}
  .rep-grid-3{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}
  @media(max-width:760px){.rep-grid-3{grid-template-columns:1fr}}
  .bar-row{display:flex;align-items:center;gap:12px;margin-bottom:11px;font-size:13px}
  .bar-row .lab{width:120px;flex:0 0 auto;color:var(--ink)}
  .bar-track{flex:1;background:var(--grey);border-radius:8px;height:22px;overflow:hidden}
  .bar-fill{height:100%;border-radius:8px;display:flex;align-items:center;justify-content:flex-end;padding-right:8px;color:#fff;font-size:11px;font-weight:700}
  .note{background:#FEF6EB;border-left:4px solid var(--gold);padding:12px 16px;border-radius:10px;font-size:13px;margin-bottom:22px}
  .foot{text-align:center;color:var(--muted);font-size:11px;letter-spacing:.08em;margin-top:34px}
  @media(max-width:760px){.grid-kpi{grid-template-columns:1fr 1fr}.rep-grid{grid-template-columns:1fr}}

  /* ===== ops top bar: logo, user, logout ===== */
  .topbar .brand-link{text-decoration:none;color:#fff}
  .topbar-logo{height:32px;width:auto;max-width:170px;object-fit:contain;display:block}
  .ops-right{margin-left:auto;display:flex;align-items:center;gap:12px}
  .ops-user{display:flex;align-items:center;gap:10px;text-decoration:none;color:#fff;cursor:pointer}
  .ops-user:hover .ops-hello{text-decoration:underline}
  .ops-hello{color:#fff;font-weight:700;font-size:14px}
  .ops-avatar{width:34px;height:34px;border-radius:50%;background:var(--gold);color:var(--deep-purple);font-weight:700;font-size:13px;display:flex;align-items:center;justify-content:center;background-size:cover;background-position:center;overflow:hidden}
  .logout-btn{background:rgba(255,255,255,.14);color:#fff;border-radius:10px;width:38px;height:34px;display:flex;align-items:center;justify-content:center}
  .logout-btn:hover{background:rgba(255,255,255,.26)}

  /* reporting filters + CSV */
  .rep-filters{display:flex;flex-wrap:wrap;gap:14px;padding:14px 18px;border-bottom:1px solid var(--grey-2);background:var(--grey)}
  .rep-filters .f{display:flex;flex-direction:column;gap:4px;font-size:10px;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:var(--muted)}
  .rep-filters select,.rep-filters input{padding:8px 10px;border:1.5px solid var(--grey-2);border-radius:9px;background:#fff;font-size:13px;font-weight:400;letter-spacing:normal;text-transform:none;color:var(--ink)}
  .csv-btn{background:var(--gold);color:var(--deep-purple);font-weight:700;font-size:12px;letter-spacing:.04em;padding:9px 15px;border-radius:10px}
  .csv-btn:hover{background:#FBBD6A}
  .clear-link{align-self:flex-end;background:none;color:var(--purple);font-weight:700;font-size:12px;text-decoration:underline;padding:9px 4px}
  .rep-count{padding:12px 18px;color:var(--muted);font-size:12px;border-top:1px solid var(--grey)}

  /* ops page footer */
  .ops-footer{margin-top:30px;padding:18px;text-align:center;color:var(--muted);font-size:12px;letter-spacing:.06em;border-top:1px solid var(--grey-2);background:var(--white)}

  /* emergency KPI alert (red when above zero) */
  .kpi.kpi-alert{border-color:#D23B3B}
  .kpi .n.alert{color:#D23B3B}

  /* new status pills */
  .s-Requestedcancellation{background:#FDE2D6;color:#B5460F}
  .s-Cancelled{background:#E7E3E9;color:#6B6475}

  /* tracking page cancel banner + danger buttons */
  .track-banner{border-radius:12px;padding:12px 14px;font-size:13px;margin:6px 0 14px}
  .track-banner.requested{background:#FDE2D6;color:#B5460F}
  .track-banner.cancelled{background:#E7E3E9;color:#6B6475}
  .btn.danger{background:#D23B3B;color:#fff}
  .btn.danger:hover{background:#B5302F}
  .btn.ghost.danger{background:transparent;color:#D23B3B;border:1.5px solid #F0B3B3}
  .btn.ghost.danger:hover{background:#FCECEC}

  /* ===== login ===== */
  .login-wrap{min-height:100vh;display:flex;flex-direction:column;align-items:center;justify-content:center;background:var(--grey);padding:24px}
  .login-card{width:100%;max-width:380px;background:var(--white);border:1px solid var(--grey-2);border-radius:20px;padding:30px 26px;box-shadow:0 20px 50px rgba(63,32,96,.12)}
  .login-logo{display:flex;justify-content:center}
  .login-logo .topbar-logo{height:46px}
  .login-logo .logo{width:46px;height:46px;font-size:26px}
  .login-note{margin-top:18px;background:var(--grey);border-radius:10px;padding:10px 12px;font-size:11px;color:var(--muted);text-align:center}
  .login-foot{margin-top:18px;color:var(--muted);font-size:12px;letter-spacing:.06em}

  /* ===== admin ===== */
  .admin-tabs{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:18px}
  .admin-tab{background:var(--white);border:1.5px solid var(--grey-2);border-radius:22px;padding:9px 16px;font-size:13px;font-weight:700;color:var(--muted)}
  .admin-tab:hover{border-color:var(--gold)}
  .admin-tab.on{background:var(--deep-purple);border-color:var(--deep-purple);color:#fff}
  .admin-card{background:var(--white);border:1px solid var(--grey-2);border-radius:var(--r);padding:18px;margin-top:16px}
  .admin-card h4{margin:0 0 12px;font-size:15px}
  .admin-form{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:12px}
  /* admin dropdowns/inputs sit on white so they stand out from the page */
  .admin-form select,.admin-form input{background:#fff}
  .admin-card-h{display:flex;align-items:center;gap:10px;margin-bottom:12px;flex-wrap:wrap}
  .svc-name{flex:1;min-width:180px;padding:9px 11px;border:1.5px solid var(--grey-2);border-radius:10px;font-weight:700}
  .svc-btn{max-width:140px;padding:9px}
  .admin-add-inline{display:flex;gap:8px;margin-top:12px}
  .admin-add-inline input{flex:1;padding:9px 11px;border:1.5px solid var(--grey-2);border-radius:10px}
  .link-del{background:none;color:#D23B3B;font-weight:700;font-size:12px}
  .link-del:hover{text-decoration:underline}
  .link-act{background:none;color:var(--purple);font-weight:700;font-size:12px;margin-right:12px}
  .link-act:hover{text-decoration:underline}
  .chip-x{background:none;color:var(--warm-purple);font-weight:700;margin-left:8px;font-size:14px}
  .admin-check{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--ink)}
  .admin-saved{margin-left:12px;color:#3F7A35;font-size:12px;font-weight:700}
  .brand-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}
  .brand-row{display:flex;align-items:center;gap:12px}
  .brand-row input[type=color]{width:46px;height:38px;border:1px solid var(--grey-2);border-radius:8px;background:none;cursor:pointer}
  .brand-row small{display:block;color:var(--muted);font-size:11px}
  @media(max-width:620px){.admin-form,.brand-grid{grid-template-columns:1fr}}

  /* my account */
  .acct-photo{display:flex;align-items:center;gap:18px;flex-wrap:wrap}
  .acct-avatar{width:84px;height:84px;border-radius:50%;background:var(--gold);color:var(--deep-purple);font-weight:700;font-size:30px;display:flex;align-items:center;justify-content:center;background-size:cover;background-position:center;flex:0 0 auto}
